物流英语 欧阳斌、张耀平 著作 word 书籍 免费 网盘下载地址

《物流英语》是物流专业学生的一门必修课程，旨在培养学生在物流实践中的英语交流技能。《物流英语》共12章，主要内容有物流概念、供应链管理、物流运输、第三方物流、零售供应链、连锁超市、配送中心、多式联运、采购管理、物流信息管理、客户服务、包装与条码识别。《物流英语》适合作为高职高专类物流专业学生的专业英语或双语教学教材，也可作为市场营销、靠前贸易等专业学生的教材。

Chapter 1 Logistics

Text 1 What is Logistics?

Role Play 1 Placing an Order

Text 2 The Definition of Logistics

Role Play 2 Deliveries and Suppliers

Case Study Logistics at Wal-Mart

Test

Chapter 2 Supply Chain Management

Text 1 Role of Logistics in the Supply Chain

Role Play 1 Conversation with Forward Air President ( I )

Text 2 What is Supply Chain Management?

Role Play 2 Conversation with Forward Air President ( II )

Case Study Future Trends in Supply Chain Management

Test

Chapter 3 Transportation

Text 1 The Purpose of Transportation

Role Play 1 UK Transportation Conversation

Text 2 Definition of Transportation

Role Play 2 Ground Transportation

Case Study Yamato Transport Co., Ltd.

Test

Chapter 4 A Third Party Logistics Provider

Text I What is Outsourcing?

Role Play I Problems with a Client

Text 2 Definition of Third Party Logistics

Role Play 2 Sales Terminology

Case Study How to Select a Third-Party Logistics Provider

Test

Chapter 5 Retailing Logistics

Text 1 Retail Supply Chains

Role Play 1 A Retail Conversation

Text 2 Retailing Logistics in U.K.

Role Play 2 Meeting with Customers

Case Study Grampian Country Food Group

Test

Chapter 6 Chain Store

Text 1 Standardization of the Operation of Chain Stores――An Opinion

Role Play 1 British Food

Text 2 Definition of Chain Stores

Role Play 2 Bargaining at a Flea-Market

Case Study McDonald's Corporation

Test

Chapter 7 Distribution Center

Text 1 What Is a Distribution Center?

Role Play 1 Target Distribution Center

Text 2 Warehouse Management

Role Play 2 Distribution Opportunities

Case Study Turbocharged Warehouse & Distribution Center

Test

Chapter 8 Intermodal Transportation

Text 1 Containerization-Past,Present and Future

Role Play 1 Import and Export Business

Text 2 The Nature of Intermodalism

Role Play 2 The Economics

Case Study International Transportation Operation

Test

Chapter 9 Procurement

Text 1 Definition about Procurement

Role Play 1 An Office in the University of Paisley

Text 2 Application of Procurement Systems

Role Play 2 An Office in the University of Paisley

Case Study United Nations' Procurement Methods

Test

Chapter 10 Information Management

Text 1 Logistics Information and Communication Technology

Role Play 1 Using a Computer

Text 2 Information Application

Role Play 2 Hooking Up My Computer

Case Study Use of EDI in the Supply Chain

Test

Chapter 11 Customer Service

Text 1 Eight Rules for Good Customer Service

Role Play 1 Customer Services ( I )

Text 2 Developing a Logistics Service Quality Scale

Role Play 2 Customer Services ( II )

Case Study Back-to-back Supply Chain Services Is More Than Just Logistics

Test

Chapter 12 Packaging

Text 1 Introduction to Packaging

Role Play 1 The Packaging ( I )

Text 2 Packaging Types

Role Play 2 The Packaging ( II )

Case Study Coca-Cola Company

Test

Appendix A Logistics Documents

Appendix B Abbreviations

Reference

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upply Chain Management: a System perspective

Supply Chain Management （SCM） is a business system ofenterprise strategies, business processes and informationtechnologies for improving the planning, execution and collaborationof material flows, information flows, finan flows andworkforce flows in the supply chain. SCM is supported bymodular software applications that integrate activities acrossorganizations, from demand forecasting, product planning, partspurchasing, inventory control, manufacturing, and productassembly to product distribution.

A System of Supply Chain Management

SCM is a so or soft system which has goals, components,processes and a boundary.

Goals of SCM are to reduce inventory cost, to increasesales, to improve the coordination and the collaboration Withsuppliers, manufacturers and distributors.

Components of SCM System The components of a supplychain system consist of supply chain software and hardware,supply chain business processes and users of SCM system.

SCM Software and Hardware The core of an SCM system isSCM software. Supply chain software is a module-basedapplication. Each software module automates business activitiesof a functional area in the supply chain. UNIX is the most common operating system for running SCM software.

Business Processes Business processes of SCM include supply chain planning, execution and collaboration and operational control.

Users The users of SCM systems are supply chain participants at all levels.

Boundary of the SCM Systems The boundary of a SCM system is the boundary of extended enterprise which includes the company, suppliers, partners, distributors and customers.

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